PDFAITools
Chatbase
Create AI agents trained on your own data for efficient customer query handling and support.
What is Chatbase?
What is Chatbase?
Chatbase is a platform that enables businesses to build and deploy custom AI chatbots trained on their own data — documents, websites, FAQs, and more. The resulting chatbot can be embedded on any website or integrated into business workflows to handle customer support, lead capture, and internal knowledge queries automatically.
Building Your Custom AI Agent
Setting up a Chatbase chatbot requires no coding. Users upload their data sources (PDFs, websites, Notion pages, Google Docs, etc.), and Chatbase processes them into a knowledge base that the AI draws from when answering questions. The chatbot stays within the boundaries of the provided data, reducing hallucinations and ensuring answers are relevant to the business context.
- Train chatbots on PDFs, websites, Notion, Google Docs, and more
- Embed on any website with a simple script or iframe
- Customize the chatbot's personality, tone, and appearance
- Integrate with Slack, WhatsApp, Zapier, and other platforms
- Analytics dashboard for conversation tracking and insights
Who Is Chatbase For?
Chatbase is used by e-commerce stores, SaaS companies, service businesses, and internal IT teams who want to deflect support tickets and provide instant, accurate answers to common questions without expanding their support headcount.
Key Features
Train your chatbot on PDFs, website URLs, Notion pages, Google Docs, and plain text simultaneously.
Match the chatbot's colors, avatar, and personality to your brand identity with no coding needed.
Deploy on Slack, WhatsApp, Messenger, or embed directly on your website via script or iframe.
Review chat logs and analytics to understand what users ask most and improve your knowledge base.
Responses are grounded in your uploaded content, reducing off-topic answers and hallucinations.
Who Uses Chatbase?
Deflect common support tickets by training a chatbot on your help documentation and FAQs.
Give employees instant access to company policies, HR documents, and internal procedures.
Answer product questions, sizing queries, and shipping policies automatically on your store.
Engage website visitors, answer pre-sales questions, and capture leads around the clock.
Pros & Cons
✅ Pros
- Very easy setup with no coding required
- Supports a wide variety of data source types
- Reliable, grounded responses reduce hallucination risk
- Strong integration options including WhatsApp and Slack
- Detailed analytics provide actionable improvement insights
❌ Cons
- Free plan has limited message credits
- Chatbot quality is only as good as the training data provided
- Advanced customization requires higher-tier plans
Chatbase Pricing
Free
- 1 chatbot
- 400k characters
- 30 messages/month
- Website embed
Hobby
- 2 chatbots
- 11M characters
- 2,000 messages/month
- API access
Standard
- 5 chatbots
- 40M characters
- 10,000 messages/month
- Integrations
- Remove branding
Chatbase earns a 4.3/5 rating from our editorial team. Its generous free tier lets you explore core features before upgrading, making it a low-risk choice for individuals and teams. Standout strengths include very easy setup with no coding required and supports a wide variety of data source types.